Shipping Policy

Last updated: April 2026

Free Shipping

We offer free shipping on all orders, worldwide. No minimum order required. No hidden fees.

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order ships.

Delivery Times

Region	Estimated Delivery
United States	5–10 business days
Europe (EU)	5–10 business days
United Kingdom	5–10 business days
Canada / Australia	7–12 business days
Rest of World	7–14 business days

Tracked & Secure Shipping

Every order is shipped with full tracking. You will receive a tracking number via email as soon as your order is dispatched. All shipments are:

• Fully tracked — real-time updates from dispatch to delivery
• Insured — covered against loss or damage in transit
• Securely packaged — double-boxed with protective padding

Customs & Duties

For international orders, customs duties and import taxes may apply depending on your country. These charges are the responsibility of the buyer and are not included in the product price or shipping cost.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date at info@luxorwallclocks.com. We will either send a free replacement or issue a full refund — your choice.

Contact

For shipping inquiries:
Email: info@luxorwallclocks.com
Luxor Wall Clocks — Emanuele Calcina — P.IVA: IT02077620892