2-Year Warranty

Last updated: April 2026

Coverage

Every product sold by Luxor Wall Clocks comes with a comprehensive 2-year warranty from the date of delivery. This warranty is included at no additional cost and covers:

• Manufacturing defects in materials or workmanship
• Faulty quartz movement or mechanism failure
• Defective luminous hands or dial elements
• Structural issues with the case, bezel, or glass

What We Will Do

If your product is found to have a covered defect within the warranty period, we will, at our discretion:

• Replace the product with an identical or equivalent item, free of charge
• Refund the full purchase price if a replacement is unavailable

All warranty replacements include free shipping — you pay nothing.

What Is Not Covered

• Normal wear and tear
• Damage caused by misuse, accidents, or unauthorized modifications
• Cosmetic damage that does not affect functionality
• Battery replacement (batteries are consumable items)

How to Claim

1. Email info@luxorwallclocks.com with your order number
2. Describe the issue and include a photo if possible
3. We will respond within 24 hours with a resolution

Contact

Warranty claims:
Email: info@luxorwallclocks.com
Luxor Wall Clocks — Emanuele Calcina — P.IVA: IT02077620892